Sales tax and shipping costs are included in all prices posted on our website.
Parcels are sent by Canada Post "Expedited Parcel" and are deliverable within 1-3 business days for deliveries in Quebec and 2-7 days for the rest of Canada.
For deliveries to the US, please allow 4 to 7 business days.
For international deliveries, delivery time is usually within 6 to 10 working days.
You will be able to track the progress of your order delivery using a unique tracking code number.
Items purchased online are exchangeable and non-refundable. All shipping costs associated with any return or exchange will be the responsibility of the customer.
If you are not completely satisfied, you can return, and exchange items purchased online via Canada Post within 15 days following the date of receipt. The goods must be returned in their original condition. That is to say, unwashed, unworn, unmodified and with its label. NO REFUNDS.
The same policy applies to items purchased at shows in which Tricoté Serré participates.